When is the best time to register my child?

We recommend registering your child at Teddy’s House Playschool as early as possible to secure a spot. It’s advisable to register during pregnancy or shortly after the child is born. Registration typically opens well in advance, providing parents with the opportunity to plan ahead for a smooth transition for their child. Early registration allows for better coordination with our team and enables us to prepare for the arrival of new children, ensuring a welcoming environment and personalized care from day one.

Is there a waiting list, and how does it work?

Yes, Teddy’s House Playschool maintains a waiting list for families interested in securing a spot for their child. The waiting list operates on a first-come, first-served basis. When a spot becomes available, we contact families based on their position on the waiting list. We recommend early registration to increase the chances of securing a spot and to allow for better planning. If you have specific questions about the waiting list or want to check your status, please feel free to contact our team.

Do I have to pay if my child goes on holidays or is sick?

Yes, our fees are designed to secure your child’s spot, whether they are present or absent. This ensures continuity in reserving a place for your child, even during holidays or sickness.

What is the cancellation policy?

Our cancellation policy requires a written and signed notice at least two months before the desired termination date. Cancellation is only possible at the end of the month.

Are there additional fees for extra days in the daycare?

Yes, any additional days beyond the initially agreed-upon schedule will be added to the monthly bill at the daily rate.

When are payments due, and what happens if they are not paid on time?

Payments are due one month in advance, and the payment period will be clearly noted on the bill. In case of delayed payment, a reminder will be sent.

Is there a security deposit, and is it refundable?

Yes, upon acceptance, we require a refundable deposit to secure your child’s enrollment. This deposit is returned after a proper and orderly termination of the contract.

How are behavioral issues addressed?

We prioritize open communication with parents to address any behavioral concerns promptly. Our experienced staff employs positive reinforcement techniques and works collaboratively with parents to ensure a consistent approach to behavioral guidance.

Is there a structured curriculum in place?

Yes, we follow a carefully designed curriculum that focuses on various aspects of child development, including social, motor, and language skills. Our curriculum is based on age-appropriate activities, themed learning, and hands-on experiences.

How do you handle allergies and dietary restrictions?

We prioritize the well-being of each child, taking special care to accommodate allergies and dietary restrictions. We kindly ask parents to inform us of any specific dietary needs or allergies their child may have. Our dedicated nursery cook, Karolina, works diligently to tailor meals that meet these requirements, creating a safe and enjoyable dining experience for all children under our care.

How do you handle medical emergencies?

Our staff is trained in first aid, and we have a detailed emergency response plan in place. Parents are promptly informed of any medical incidents, and our team is prepared to take immediate action to ensure the well-being of the child.

What extracurricular activities do you offer?

At Teddy’s House Playschool, we believe in providing a well-rounded learning experience for our children. That’s why we offer a range of extracurricular activities, including engaging language classes in German and English. Additionally, we provide yoga sessions to kids and creative arts activities to nurture the diverse interests of our little ones. These activities are thoughtfully designed to complement our curriculum, fostering a holistic and enriching environment for every child at Teddy’s House.

How is bilingualism integrated into the curriculum?

At Teddy’s House Playschool, we wholeheartedly embrace bilingualism, a cornerstone of our curriculum. Each teacher is dedicated to using only one language either Swiss-German or English in their interactions with the children, providing an immersive language experience. Our approach involves cultivating language skills through active play, themed activities, and daily conversations in both languages. We introduce new themes to enrich vocabulary, incorporating songs, rhymes, and reading aloud. For children aged 2 and older, our special program includes dedicated German and English language classes, further enhancing their language fluency.